@article{Pulst2017,
  author    = {Edda Pulst},
  title     = {Kundenorientierter B{\"u}rosystem-Einsatz - aktueller Stand in unterschiedlichen Branchen},
  journal   = {Office Management. OM ; Information, Organisation, Kommunikation},
  volume    = {1995},
  number    = {1-2},
  pages     = {22 -- 26},
  year      = {2017},
}